king talk

It happened yesterday evening. My tummy asked for something to eat and I just wanted to give him a quick and fatty answer. So I just went to one of Munich’s McDonalds at Tal 6. Unfortunately the order point was to crowded, but then I realized these four huge »Easy Order« terminals.

First I didn´t know what to do, but then I realized that this one could be a much quicker way to post a order. I just put in my credit card and the main menu opened up. It´s the same routine like you know it at the standard order point. They even have the same questions like »Do you want it as a take-away or do you want to eat here?« You´ve got the whole card at one touchscreen. It was a nice experience, touching the Big Mac icon and placing your order right there.

I received a little print-out after I finished the order process and received my stuff directly at the vacantly wrapping counter. After all I think that this is a good step in the right direction, the User Interface is much more better than the Deutsche Bahn terminal, but could be improved a little bit in terms of User Experience…